IT Service Owner / Manager (m/f/d) Business Cloud Infrastructure - Hybrid working

Nürnberg

Arbeit vor Ort Vollzeit

Digital transformation. Sustainability. Peacekeeping. Exciting tasks that we at Diehl are working on intensively with our five corporate divisions Metal, Controls, Defence, Aviation and Metering and our more than 16,000 employees. Discover fascinating technologies and apply. In a family-run company characterised by trust and courage, which is consistent and stable - by tradition.

Aufgaben

You take over the ownership of the IT service datacenter and business cloud infrastructure, define the service strategy and roadmap, and develop technical and strategic concepts.
You lead the service team in a professional way, manage and prioritize service workload, and ensure system administration and support.
You are responsible for the innovation management for the IT service by analyzing market offers and technology trends, evaluate opportunities for your own business, develop new solution concepts together with the IT-Team and provide professional consulting to customers regarding current and future IT service solutions.
You ensure service provision to our internal customers (Diehl divisons), negotiate and define service level agreements and continuously improve service components within the IT service team.
You manage IT projects and report to the Group Project Manager, coordinate work packages within projects, manage external service providers, and support service cost planning and forecasting.

Profil

You have successfully completed a university degree in (business) information technology or alternatively as IT specialist (m/f/d) with several years of professional experience and possibly management training.
You have (technical) knowledge of how to operate IT services in an IT enterprise environment, of complex IT landscapes and infrastructures as well as cloud technology.
You have broad experience in planning and implementing IT projects and IT service provision within an international team.
You speak English fluently and you have very good language skills in German (minimum B2).
Your strengths include high customer and service orientation as well as a goal-, cost- and process-oriented way of working.